FAQ

Default solution folder, feel free to edit or delete it.

What are the differences between the "Standard" and "Custom" plans?
Both plans include the important stuff: A full-featured website with no limit on the number of pages or books that can be added. Ability to update...
Thu, May 15, 2014 at 11:48 AM
What do I need to provide to get started?
Site owners are responsible for any text that appears on the site as well as any images not bundled with your site design. These may include author photos, ...
Thu, May 15, 2014 at 11:48 AM
When will a newly ordered website launch?
Turnaround times can vary depending on project specifics.  "Standard" sites typically go live within three business days from receipt of pay...
Thu, May 15, 2014 at 11:48 AM
What is your refund policy?
Due to the amount of up-front work required on our projects, the one time project fees are not refundable. However, the hosting fees applied after the first...
Thu, May 15, 2014 at 11:48 AM
Are there any ongoing or hidden fees?
Your initial project price includes the first year of website hosting. After that period ends, you'll be invoiced a renewal for another twelve months of...
Thu, May 15, 2014 at 11:51 AM